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Tuesday, November 26, 2013

HP LaserJet 1320 and 4000

If you can do a mid-print test it may help you decide what is going on with the printer. It is easy to do:

Press the green button and wait to hear the printer pick up the paper. Wait approximately three seconds and open the toner door, this will stop the printer in "mid-print". The test print should be laying in the printer directly under the toner cartridge.

Look at the print on the paper: Is it faded? (Yes)
Look at the print on the image drum of the toner cartridge: Is it dark? (Yes)

You problem has to do with the transfer roller. Replace/clean it.

This is what I think you are going to find, however, it the results are different, let us know and we will go from there....to many varibles to go into here.